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Our Values

At New Era we pride ourselves on our commitment to our customers. We make sure we understand your needs, we are constantly looking for new products and that can bring efficiencies and cost-savings your business and we invest in systems to make sure our delivery service is second-to-none.

  • Leading-edge product innovation and development
  • High-quality, technologically-advanced products
  • Over 95 years’ experience in and lubricants and fuel supply

 

23rd November 2014

98.8%
Deliveries on time in
August

Great Customer Service

  • We build long-term, valuable relationships with our customers
  • Brand-new state-of-the-art customer service centre within our Harlow HQ.
  • Touchstar delivery tracking system to give transparency and peace of mind

“We have always received great service from New Era, timing and efficiency have always met our expectations and everything is communicated in a friendly, professional manner.”

– Sophie Elliot – Excel

“New Era Oils offer a super-efficient, first class service. They always deliver on time and we have received nothing but excellent feedback from our farmers. We cannot recommend them highly enough! The girls in the office do a super job and are always there to whizz the orders through!”

– Stacey Bowden – Samco

“New Era Oil have been supplying our developments for over two years and have not let us down on one occasion. The girls in the office are always very polite and helpful, willing to go the extra mile to meet our requirements. Having a company that are so easy to deal with and willing to help is a breath of fresh air to the construction industry. Highly recommended.”

– Scott Spittal – Weston

“Rest assured should I ever feel the need to blow up our gas boiler and have to go through the horrendous problems of having a mobile diesel boiler stuck in our drive for another 5 weeks you are the only person I will actually be pleased to do business with again due to your absolute professionalism and fantastic phone manner it’s been a pleasure dealing with you.”

– John Elliot

greybutton Where to Find Us

redbuttonblackback Harlow HQ 0844 245 6661

New Era Fuels Uk Ltd,
First Floor Essex House, 4 Astra Centre, West Road, Off Edinburgh Way,Harlow, Essex,
CM20 2BN

quotes@neweraoil.co.uk

redbuttonblackback Gravesend Depot 0844 245 6661

New Era Fuels Uk Ltd,
Albion Parade, Canal Basin,
Gravesend, Kent,
DA12 2RW

quotes@neweraoil.co.uk

redbuttonblackback Harlow Depot 0844 245 6661

New Era Fuels Uk Ltd,
New Era House, Temple Bank, River Way,
Harlow, Essex
CM20 2DY

quotes@neweraoil.co.uk

redbuttonblackback Barking Depot 020 8534 1665

New Era Fuels Uk Ltd,
Unit 14C, Fresh Wharf Estates,
Highbridge Road, Barking,
IG11 7BG

quotes@neweraoil.co.uk

Have a question about our services or products? contact us now red_small_bullet_trans

greybutton Latest News

RSS New Era

  • Delighted to announce the launch of our new website
    After six months of planning we are delighted to announce the launch of our new website. We wanted a redeveloped website to better show off our services and products, as well as spread the word about our dynamic rise to the top of the oil distribution industry. You will now be able to request quotations […]
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